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SaaS / AI2024Full-stack developer
DMChampAI-Powered Appointment & Client Management Platform
WhatsApp-first appointment and client management platform that reduces no-shows and keeps booking operations moving.
Stack
- ↳Node.js
- ↳Firebase
- ↳MongoDB
- ↳OpenAI
- ↳WhatsApp API
- ↳Redis
The problem
Challenges
- 01Keeping scheduling conflict-free in real time across active clients and staff calendars.
- 02Making automated WhatsApp reminders reliable enough for day-to-day operations.
- 03Using AI signals to improve follow-up and reduce no-shows without overcomplicating the workflow.
- 04Protecting private client data across messaging and scheduling workflows.
The work
Approach
- 01Built a real-time backend for appointments, reminders, and client records.
- 02Integrated WhatsApp messaging for confirmations, reminders, and follow-up.
- 03Used AI-assisted analysis to surface better booking patterns and engagement timing.
- 04Designed a clean operations dashboard so staff could monitor schedules and conversations without extra complexity.
The outcome
Results
- 01Reduced missed appointments and manual reminder work.
- 02Improved client response and follow-through through automated messaging.
- 03Made scheduling decisions smarter with behavior-informed follow-up.
- 04Delivered a simpler booking workflow for both staff and clients.
Start the conversation
Have somethingimportant to ship?
Send the context, current blockers, and what success looks like. I'll tell you whether I'm the right fit, where the risk is, and what the next move should be.
↳ 24h response↳ NDAs welcome↳ Direct with me↳ Booking Q3 2026