TappFestival & Event Management

Overview

Tapp brings drink ordering, payments, and event management into one platform. Attendees can place orders while organizers track sales and operations in real time, reducing the need to coordinate work manually during busy festivals.

What needed to be solved

• 01Keep ordering and payments reliable during sudden spikes in festival traffic.
• 02Support thousands of simultaneous transactions while keeping order information clear for staff.
• 03Make the experience easy to use for both attendees placing orders and staff managing them.
• 04Give organizers current sales and operational data while the event is underway.

How I approached it

• 01Mapped attendee and organizer workflows to identify where queues and manual coordination could slow service.
• 02Built the application to support peak demand, with monitoring to help the team track system performance.
• 03Refined the ordering and management interfaces for quick, clear interactions during busy events.
• 04Created live dashboards for tracking sales and making operational decisions during the event.

What the project delivered

• 01Delivered an event platform that supported peak-day demand.
• 02Simplified ordering for attendees and gave organizers live sales and operational reporting.
• 03Reduced manual coordination and staffing pressure during events.
• 04Equipped the team with monitoring to guide improvements for future events.